SESSIONS

Become a Superhero: Master Your Emotional Intelligence

  • Candice Solomon-Strutz, AITS

As IT Professionals our success and the success of the profession today depend on our ability to build strong relationships, think calmly, and solve problems while under pressure. Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize, and collaborate with others. This presentation will include activities and group discussion.

Experience Level: Beginner

Tags: Professional Development

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We are Not Machines or Programs: Unleash the Human Side of IT

  • Stephan Seyfert, AITS
  • Suzi McLain, AITS

Employee engagement, organizational development, and workforce hiring and retention are increasingly challenging and more vital to an IT organization’s success than ever before. How can you raise the lid on your team’s performance? Learn how to implement proven strategies now and prepare for the coming workplace cultural revolution so you won’t be left behind.

Experience Level: Beginner, Intermediate, Advanced

Tags: Collaboration, Professional Development

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Email Management Revisited:  A Cornerstone of University Communications

  • Jordan Phoenix, RIMS
  • Rich Gegg, AITS/RIMS
  • Linnea Knapp, RIMS

Email is the way we communicate and do business. Email remains the most pervasive form of communication in the business world, yet many people struggle to manage the influx of messages that come at them every day. Do you want to better manage your email?  We would like to give you some tips to help you succeed.

Experience Level: Intermediate

Tags: Organization

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One ID / Password – IAM Project Roll-out for UIC

  • Janet Shaw, ACCC
  • Stacey Valuch, ACCC
  • Lauren Berceau, ACCC

The goal of the IAM Project is to improve identity and access management at the University of Illinois. During the One ID / Password (OIDPW) phase of the project, each UI campus is migrating in turn to a centralized password management system. UIC’s roll-out of OIDPW is planned for Fall 2016. This presentation will provide an overview of the upcoming changes.

Experience Level: Beginner, Intermediate, Advanced

Tags: Security, News

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Customizing SharePoint for Your Department

  • Bhavin Patel, Office of the Vice Chancellor for Research

Demonstrating usage of SharePoint for departmental activities by incorporating SharePoint features. We aim to make users familiar with the benefits of SharePoint that can help address their various departmental needs. We have customized SharePoint for maintaining equipment repository and equipment request form, meeting request and conference room calendar, car request and car availability calendar, leave request and leave calendar, etc.

Experience Level: Beginner, Intermediate

Tags: Tech Tools

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Releasing Your Inner Brainiac: University KnowledgeBase Features and Uses

  • John Cowsert, AITS
  • Shawn Lee, AITS

Come and learn about University KnowledgeBase (https:/answers.uillinois.edu) features, how to build documents, share documents, and other tips and tricks.

Experience Level: Beginner, Intermediate

Tags: Tech Tools, Organization

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Help! My Dean Just Bought A Mac

  • Jennifer “Black Canary” Anderson, Special Ops User Services Specialist, UIUC
  • Brynnen “Thor, God of Tux” Owen, Assistant Director of C.O.R.E Systems, UIUC
  • Jake “Cisco Ramon” Rundall, Mac Server & Net Admin in a Flash, UIUC
  • Matt “Felonius Gru” Childress, Minion Research Specialist, UIUC
  • Paul “Kevin” Roberts, Minion Specialist I, Local Area Networking, UIUC

Good is the path of honor, heroism. Evil? It’s just cooler. Did your PPPw/P (pretty preposterous person with power) upset your previously pristine PC purview by procuring a pome (aka the evil fruit of the tree of knowledge)? Learn how the Munki ecosystem makes Mac software deployment & patching easy. Come see how a group of admins on the UIUC campus collaborate to deploy software in a user-friendly manner, participate in a world-wide community of Mac admins to automatically import software into Munki, and monitor their fleets, all using a collection of free and open-source tools.

Experience Level: Beginner, Intermediate

Tags: Security, News

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SharePoint 2013 – Let’s Collaborate!

  • Philip Nyman, UIUC Technology Services – Software Services
  • Sarah Ritch, UIC Architecture, Design and the Arts
  • Colleen Kehoe, OBFS
  • Simona Narubin, UIC Motorsports|SAE

The SharePoint 2013 platform provides wiki, blog, chat, survey, and discussion list collaborative features as well as cloud storage. Join our panel as we explore these features and discuss the communication scenarios that have been encountered and how SharePoint provided a solution.

Experience Level: Beginner

Tags: Tech Tools, Collaboration

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Conflict Resolution and Empathy Building

  • Geri Fox, Psychiatry/Dean’s Office, College of Medicine

Dr. Fox will review key components of conflict resolution skills and empathy building to help attendees improve communication skills when dealing with difficult situations.

Experience Level: Beginner, Intermediate, Advanced

Tags: Collaboration, Professional Development

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Mapping Your Processes

  • Amanda Bland, UA CIO
  • Marc Carlton, UA CIO
  • Rona L. M. Dealy, UA CIO

Understanding your current processes is essential to any process improvement initiative. One of the best ways to develop that understanding is to create process maps. Process maps can describe complexities, highlight areas of concern, and ensure everyone involved understands the situation. Please join us for an interactive workshop on the most common forms and techniques of process mapping.

Experience Level: Beginner

Tags: Organization

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How to Manage Project Work – Even if You Are Not a Project Manager

  • Stacey Valuch, ACCC

Have you been asked to perform your work and also to help make sure everyone else is staying on track? Do you have a knack for seeing the “big picture”? Or, would you like to learn a few tips so you can volunteer for these types of situations in the future? Join us to learn or reinforce ideas to help you stay organized, keeping you ahead of project work and your schedule.

Experience Level: Beginner, Intermediate,

Tags: Organization, Collaboration

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State of Research Computing at UIC

  • Himanshu Sharma, OVCR RRC
  • Greg Cross, ACCC
  • Ramon Castillo, ACCC
  • Jon Komperda, Mechanical and Industrial Engineering

The Research Computing group has been managing UIC’s first High Performance Computing Cluster called EXTREME for over two years. Our team will discuss current state, mission and future plans of HPC and Big Data technologies. Additionally, HPC users from different scientific disciplines will give live demonstrations of their real use cases performed on the cluster.

Experience Level: Intermediate, Advanced

Tags: News

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SharePoint 2013 – Business Intelligence

  • Philip Nyman, UIUC Technology Services – Software Services

SharePoint 2013 provides a variety of integrated services for browser-based data visualization. See how spreadsheets, graphics, databases, reports and more advanced functionalities such as pivot tables and pivot charts can be published to a SharePoint site and shared.

Experience Level: Intermediate

Tags: Tech Tools, Organization

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With Great Power Comes Great Responsibility: Customer Service Secrets

  • Veronica Magdaleno, Office of the Vice Provost for Academic and Enrollment Services, Information Technology Unit
  • Eva Mecic, UIC HR – Organizational Effectiveness

A customer who contacts you for help depends on you to do what they cannot do. Their work is stopped, and they may be wary, worried, and even testy. They likely can not do work without their computer, and they may be worried about losing critical records. It is up to you to set a tone that begins a constructive encounter to resolve their problem. This session reveals how to build credibility throughout the customer exchange to make the work go smoothly and ease their anxieties.

Experience Level: Beginner

Tags: Professional Development

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Tips for Designing Data Visualizations Using Tableau

  • John Everett, Academic and Enrollment Services

This is directed to developers who have just started using Tableau and may still be struggling with how to get from the design phrase to a useful data visualization using this product. In this presentation I will share the experiences I have gained throughout the development of data visualizations using Tableau. Starting from requirements, adding more details, to workbooks and dashboards. In a step-wise manner, through refinement, I will identify some keys points and available options necessary for creating your data visualization (data sources, extract creation, formatting, among others) and distinguish which ones are straightforward from those which you may struggle to grasp.

Experience Level: Beginner, Intermediate

Tags: Tech Tools, Organization

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Out of the Trenches: Dealing with Dysfunctional IT Teams

  • Christopher M. Bell, MSHI, CAPM, CHTS-IM, School of Public Health

IT projects rarely go as planned. Even when they do, operating as a functional team is important to IT project success. In this session we will explore some of the best practices on how to address dysfunctional IT teams from a leadership perspective.

Experience Level: Beginner, Intermediate

Tags: Collaboration, Professional Development

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College of Nursing’s Mobile App Collaboration with AITS – Tips, Tricks, & Lessons Learned

  • Jim Caputo, AITS Mobile Development Services
  • Valerie Gruss, UIC College of Nursing
  • Shannon Dwyer, UIC Office of Student Systems & Services
  • Tom Cervenka, AITS

UIC’s College of Nursing has created a dementia-related mobile app for consumers and a broader-ranging toolkit app for clinicians. Lessons learned about the design and development process will be presented for those considering creation of a mobile app.

Experience Level: Beginner, Intermediate

Tags: Collaboration, News

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Using Microsoft OneNote to Save Your Workday

  • Stacey Valuch, ACCC
  • Mark Goedert, ACCC

This session will introduce attendees to a powerful Microsoft application called OneNote. OneNote can be used as part of an organized workday, helping you collaborate by integrating your calendar, notes, and task lists, among other things.

Experience Level: Beginner, Intermediate

Tags: Tech Tools, Organization

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SLMP: Harnessing Your Superpowers through Mentor/Protege Partnerships

  • Katherine (Kathyy) Battee-Freeman, Office of Career Services
  • Eva Mecic, UIC Human Resources

Superheroes are often more powerful when they have a partner. The Staff Leadership Mentor Program (SLMP) connects protégés with mentors and provides a framework for them to work on professional goals over the course of a year. The program is open to Academic Professionals and Civil Service employees. Come learn more about how SLMP can help you harness your superpowers.

Experience Level: Beginner, Intermediate, Advanced

Tags: Collaboration, News, Professional Development

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Request Tracker (RT)

  • Ramon Castillo, ACCC

I would like to give an overview of RT, best practices and describe all the different ways it can be used. Also, I will discuss features in the latest version of RT and give users updated information.

Experience Level: Beginner, Intermediate

Tags: Tech Tools, Organization, News

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Mastering the Art of Meetings: Tips, Tricks, and Tools for Managing Productive Meetings

  • Jeffrey Gawel, CUPPA/Department of Public Administration

Meetings – the very word can make people cringe!  We have all experienced unproductive meetings and other activities. Yet, meetings are still a vitally important communications platform, even within the IT world. This learning session will focus on tools and tips to make meetings and workshops more engaging and productive, with an emphasis on planning, software tools, brainstorming, and follow-up.

Experience Level: Beginner, Intermediate, Advanced

Tags: Collaboration

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Inclusive Environments for Security and Productivity

  • Szymon Machajewski, ACCC

Information security is a top priority for organizations and individuals as tarnished business reputation or personal identity theft may result.  Since many root causes of security problems, as much as 70%, can be traced to internal employees, it is important to create supportive and inclusive environments. Microaggressions can lead to security threats, but at the same time promoting empathy can lead to growth in productivity.

Experience Level: Beginner, Intermediate, Advanced

Tags: Security

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BitLocker Deployment Using MBAM

  • Dean Dang, ACCC
  • Scott Roberts, ACCC

Microsoft BitLocker ensures your device and data are secure in a case where the device is stolen or compromised. Microsoft BitLocker Administration and Monitoring provides enterprise management capabilities of BitLocker by simplifying the deployment, key recovery, and compliance of managing an enterprise implementation of BitLocker.

Experience Level: Beginner, Intermediate

Tags: Security, Tech Tools

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